Amy Diers, CCBA, CSM, CSPO, is a Lead Business Systems Analyst with Wellmark Blue Cross Blue Shield, focusing on initiatives primarily within the product development space. Amy has nine years of experience in a formal business analyst role and over twelve years of experience in roles that involve analysis activities. Her roles have spanned various forms of insurance from property and casualty to life and health. In nearly eight years with Wellmark, Amy has had the opportunity to benefit from a strong partnership between the chapter and her employer. Amy continues to be a life-long learner seeking education opportunities within her role; In recent years, she has obtained and maintained her CCBA designation and added CSM and CSPO designations through Scrum Alliance.

Since 2015, Amy has been actively involved as a volunteer with the IIBA Central Iowa Chapter - most recently serving as the Director of Logistics on the Board of Directors. In this role, she implemented new organizational strategies to streamline logistic efforts for all chapter events. In addition to volunteering on the Elections Committee for several years prior to serving on the Board, she was highly engaged in the planning and execution of IBADD from 2015 - 2018, including serving as the Vice-Chair of IBADD 2018 – the chapter’s first two full day development event.

Over the past two years in the Director of Logistics role, Amy has first-hand experienced how essential communication is for all roles on the Board, but especially in providing timely and compete information to the membership about chapter events, development opportunities and other chapter activities. She is excited to apply lessons learned and focus on opportunities for continuous improvement to the Chapter communications to enhance our members’ experience.