February 2021 Chapter Meeting

Title:

Know Thy Stakeholders – The Art of Managing Expectations with Kevin Rose

Summary:

Stakeholders! They want what they want and you can’t change their minds… or can you? The BABOK gives us a list of 11 generic stakeholder roles and tells us these are the roles most likely to participate in the execution of a task … or be affected by it.

Frequently, we are in a rush to deliver a solution to the Sponsor’s request. We rarely take the time to properly identify stakeholders, yet stakeholder management is a key to the success of any project. How you handle them can be the difference between getting the work done and getting a value from the work. Join Kevin in exploring the 11 generic stakeholders in the BABOK while also learning the subtle (and not so subtle) techniques to manage stakeholder expectations.